Customer surveys
Companies such as BNP Paribas Fortis and Novartis use our survey technology to seek feedback from internal customers of services such as IT support, legal and HR.
3M conduct 100s of external customer surveys each year on subjects such as brand imaging, new product requirements, service level support and the impact of packaging.
Particularly positive or negative responses from customers can trigger an automatic notification to brand managers or others who need to know immediately and not have to wait for the overall survey results.
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for more information on our customer surveys.
